Sunday, December 16, 2012
The company says it does not expect service restored today (Dec. 16).
So I posted a message on the EG Patch Facebook page at around 1 p.m., asking readers who use Cox email if their service was out and for how long. Two hours later, 24 comments, the sum of which was: YES! and TOO LONG! "I really depend on my email, so now I have had to contact people that I sent things out to and am waiting for a response," said Kathy Crouse. "Since early Friday afternoon and it's beyond old at this point," said Chris Thompson. Rhode Island is only one of many states affected. Other states include Arkansas, Connecticut, Georgia, Florida, Kansas, Louisiana, Nebraska, Ohio, Oklahoma, and Virginia. The problem for users began Friday. Reader Mary MacIntosh reposted a message that appeared on the Cox website at noon: Our teams …
Tuesday, October 16, 2012
Business users throughout the state and into the midwest are affected by the outage.
Cox Communications customers are experiencing phone outages Tuesday across the state. According to Dana Nolfe of Cox, many Cox Business VoiceManager customers across Rhode Island are without phone service. Cox crews are working to restore service. At this time, it is unknown how many customers are without phone service due to the outage, although there are reports the outage has reached as far as Cleveland and Oklahoma City. If you have Cox and are either with or without service, let us know in the comments section below.
Tuesday, December 20, 2011
We've heard from a few of you that you haven't been getting your daily newsletters.
The first email came last week: "Something happened to my Patch account since I'm not receiving the daily Newsletter via e-mail anymore. My e-mail is [email@example.com]. Could you or someone check this out for me? Thanks!!" Since then, we've heard the same from a few others. According to our tech support team at Patch, Cox.net is not delivering Patch mail at the moment, but we're working to correct that. If you are using Cox.net and have stopped receiving the daily email, try contacting their tech support (firstname.lastname@example.org) and put your cox email address in the subject line. If you use another internet provider and have the same problem, please send me an email (email@example.com) and I'll look into it. One other suggestion from …